When we talk about the various private airline services in Pakistan, we need to mention the Airblue Airline. This airline gained a lot of popularity since its inception in 2003; it has headquarters in Islamabad’s Stock Exchange Towers. It went fully operational in 2004 with flights between the three major cities of the country, namely Lahore, Karachi and Islamabad. Initially having started off with three leased aircraft, it started rivalling the national carrier in terms of occupancy in a short amount of time.
Airblue airline offers flights to around 15 destinations domestically and internationally. Locally, within Pakistan, it operates in Lahore, Islamabad, Karachi, Multan, Peshawar, Rahim Yar Khan, and Sialkot. Internationally, it has flights to and from Pakistan to the following cities Muscat, Dammam, Jeddah, Medina, Riyadh, Abu Dhabi, Dubai, and Sharjah.
The airline offers cargo services and has recently started an e-cargo initiative to cater to the air freight markets of Pakistan, the United Kingdom and the UAE.
Air blue offers a frequent flyer program for its customers, giving exciting discounts and other awards to those who travel with them on a regular basis. In 2009, it joined hands with Faysal Bank to offer reward points on their Air Blue Card.
It has made good use of technology and provided multiple customer service points along with a fully functional and operational contact center. Customers can take advantage of Air Blue’s exceptional customer services and get information in real time regarding any Air Blue flight status.
Air Blue is the first airline in Pakistan to offer e-ticketing, wireless check-in and self-check-in kiosk facilities, however, it still has conventional offices and agents as well. The airlines use of internet technology allowed checkin.pk to be a virtual Air Blue agent, providing an innovative platform where customers can easily see the entire air blue flight schedule from the easy-to-use interface of the checkin.pk website. Being an online virtual agent, checkin.pk allows you to make an Air Blue reservation and even get an Air Blue ticket.
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